- At InspirOn KPO, we follow best practices for Quality Assurance (QA) and Quality Control(QC). We have designed a 2 Tier Quality checks to ensure that our customer gets the best quality work.
- Quality Control is well documented through quality checklists and reported to the client frequently.
- Client feedback on quality is key measure of our departmental success and we have well defined procedures of monitoring the same.
- We have self-motivated engineers who ensure timely delivery with quality and thus contributing to the cost effective design solutions that we provide to our clients.
- Our delivery reports monitor the difference between our estimation and actual time which in turn enables our team to improve further on the productivity part.
- We respect and understand the client need of maintaining data confidentiality and we ensure the confidentiality of client data. We have formalized this process by making it a practise of signing confidentiality agreement with our clients.
- We have engineers who are not only good in verbal and written English but also know effective ways of communicating with clients by using latest software and communication tools available.
- To cater our clients’ needs related with New Product Development, we have developed a knowledge network with reputed technical universities in India which helps us using cutting edge tools and technology to provide expert level solutions.
- We believe in developing a long term trust based relationship with clients by helping them with their products complimented by our services to lead mutual growth for both.